Current vacancies

Temporary Democratic Services and Complaints Officer Maternity Leave Cover (9 Month Contract)

This vacancy is: Temporary

Salary: £24,012 to £25,481 per annum pro rata

Location: Clitheroe, Lancashire

Closing Date: Monday 12th September 2022

Temporary Democratic Services and Complaints Officer
Maternity Leave Cover (9 Month Contract)
Chief Executive’s Department

Reference No: CE167
Scale 5 (scp 16-19) £24,012 to £25,481 per annum pro rata
18.5 Hours Per Week – ideally hours to be worked over 5 days, with flexibility to cover early evening meetings

The Council is looking to appoint a Temporary Democratic Services and Complaints Officer to provide cover for maternity leave. 
The postholder will be required to manage the production and distribution of meeting agendas, attend meetings including evening meetings, and produce the meeting minutes and action sheets.  In addition, the postholder will be responsible for administering the Council’s complaints procedure.
With experience of meeting and/or similar administration and an understanding of customer service and complaint handling, you will be computer literate with a methodical and flexible approach to work with good verbal and written communication skills.
A current driving licence and access to a vehicle is essential as the postholder will be required to attend meetings away from the office.

Join us to receive a host of benefits such as flexible working hours (flexitime scheme in operation with no core hours), generous leave entitlement, occupational pension scheme, job security, and training/development opportunities.

Closing date for applications:  Monday, 12th September 2022
Interviews will be held on:  Wednesday, 21st September 2022

Important Information

Please download and read the following information before proceeding with your application:

Job Description

Person Specification

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Applications for this job have now closed

Ribble Valley Borough Council is an equal opportunities employer.