Current vacancies

Democratic Services and Complaints Officer

This vacancy is: Permanent

Salary: £26,357 to £27,852 per annum pro rata

Location: Clitheroe, Lancashire

Closing Date: Wednesday 16th November 2022

Reference No: CE170
Scale 5 (scp 16-19) £26,357 to £27,852 per annum pro rata
18.5 Hours Per Week - hours to be worked over 5 days, with flexibility to cover early evening meetings

We are excited to advertise the position of Democratic Services and Complaints Officer in our Chief Executive’s Directorate.  You will work in a small supportive team in the Council Offices.

Working closely with Head of Legal and Democratic Services, the postholder will be required to manage the production and distribution of meeting agendas, attend meetings including evening meetings, and produce the meeting minutes and action sheets.  In addition, the postholder will be responsible for administering the Council’s complaints procedure.

With experience of meetings and/or similar administration and an understanding of customer service and complaint handling, you will be competent in the use of office software with a methodical and flexible approach to work with good verbal and written communication skills.

A current driving licence and access to a vehicle is essential as the postholder will be required to attend meetings away from the office.

Join us to receive a host of benefits such as flexible working hours (flexitime scheme in operation with no core hours), generous leave entitlement, occupational pension scheme, job security, and training/development opportunities.

If this sounds like your next role, please follow the link below for an application pack and to review the job description in more detail.

Closing date for applications:  Wednesday, 16th November 2022

Interviews will be held on:  Tuesday, 22nd November 2022

If you need reasonable adjustments for any part of the recruitment process, please contact us on the details above or provide further information on your application form.


Important Information

Please download and read the following information before proceeding with your application:

Job Description

Person Specification

Guidance Notes

Conditions of Service

Apply now

Applications for this job have now closed

Ribble Valley Borough Council is an equal opportunities employer.